Ten (10) Year Municipal Fire Hose Warranty
This warranty statement applies to all products listed in our current Municipal Products Catalog and under the Municipal Products heading on this website.
All Municipal Fire Hose products provided by North American Fire Hose Corporation shall be delivered in first-class condition, and shall be free from defects in material and workmanship for a period of ten (10) years from the date of shipment. During the warranty period, any fire hose removed from service for such defects shall be repaired or replaced free of charge to the customer.
The warranty does not apply to normal wear, abrasion, snags, cutting, holes, tears, punctures, burning, melting, chemical attack or contamination, or any damage resulting from accident, mistreatment, misuse, abuse or neglect that may render the fire hose unit for service. Damage due to mildew or rot are also excluded. This warranty expressly excludes an incidental or consequential damages.
Warranty returns cannot be accepted without prior written authorization. Upon issuance of an RMA number by NAFH, the hose must be properly packaged and returned to NAFH freight prepaid, and in a timely manner. Upon receipt of the returned goods, NAFH will inspect and test the hose as required. Should it be determined by NAFH that the hose is covered by the materials and workmanship warranty, it will be repaired or replaced, and then returned to customer freight prepaid by NAFH.
Please contact our customer service personnel should you have any questions about this warranty.
North American Fire Hose Corporation
